Shipping:

Orders above R1000.00 Free of charge

Orders below R1000.00 = R195.00

Returns:

Goods sold by the Company are not returnable save at the election of the Company. Should the Company in its absolute discretion elect to accept the return of any goods, the following shall apply: –

All goods returned must be complete, clean, saleable, undamaged and in their original packaging.

No claim for shortage of goods will be entertained by the Company unless such shortage has been noted by the Customer on the front of the copy of the delivery note and only if the Company has been notified in writing by the Customer within 24 hours after receipt of such goods.

The Customer may not send back any goods and charge the freight to the Company. All goods returned need to be collected and authorised by a representative of the Company.

If any defect in the products, or the components of the products, relates to alterations contrary to the instructions or after leaving the control of the Company, the Company will not be liable for those defects, including in respect of any possible liability in terms of the implied warranty of quality contained in the CPA.

The value of credit for goods returned will be calculated at the invoice value when the goods were purchased, less a 10% handling charge.

All goods are to be returned at the Customer’s expense and the risk in the goods remains with the Customer until the goods are received by the Company.

The Customer may return any goods delivered to the Customer by the Company within (21) twenty one days from the date of the delivery of the goods, (unless the Customer is a consumer who is not excluded from the CPA by virtue of section 5(2)(b) of the CPA, in which event the goods have to be returned within 6 months from the delivery date) without penalty or expense, if the goods fail to conform to their specifications or are defective due to faulty workmanship, or otherwise fail to satisfy the requirements and standards of CPA (if applicable). In these circumstances, the Company shall at the Company’s election, either repair or replace these goods or refund the price paid by the Customer for the goods.

If the Customer wishes to return any of the goods purchased by the Customer from the Company in circumstances where the goods conform to their specifications and/or are not defective in any manner whatsoever, then the Company shall not be obliged to accept the return of any such goods.

The Company reserves the right to investigate all damaged goods returned, before any such goods are replaced by the Company.

Any refund given by the Company to the Customer shall be strictly subject to the condition that the Customer shall utilise the refund as a credit to purchase goods from the Company to the value of the credit passed in its favour.

All returned goods must contain the original company invoice number.

tems that are non-returnable include:

• Electronic goods like rechargeable batteries
• Electronic spare parts
• Products with an expiry date
• Health care products and goods
• Food related products like vitamins and supplements
• Clothing and workwear
• Custom orders or special-order items
• Items in which there is wear and tear, damage or visible usage
• Items without original packaging and/or is missing parts or accessories
• Products purchased during closeout sales and promotions
• Products specifically marked as “Non-Returnable”